CALLIGRAPHY STUDIO - THE HOME OF LONDON'S LEADING CALLIGRAPHERS +44 (0) 777 069 1811
CONTACT US: infocalligraphystudio.co.uk

COMMISSIONS
We offer both a professional calligraphy service and a handwriting service. This ensures that your requirements can be met as efficiently as possible. For very large commissions we can offer an on site service.

PROFESSIONAL CALLIGRAPHY SERVICE
A comprehensive range of hand lettering options for occasions where quality and style is paramount. A dip pen, archive paper and ink is used for all commissions. Suitable for prestigious events, private views and bespoke gifts.

HAND WRITING SERVICE
A limited range of handwriting styles created with ball/gel pen or marker by professional calligraphers. Suitable for weddings/ parties and other non corporate events.

ABOUT THE STUDIO
TERMS AND CONDITIONS
CLIENTS AND TESTIMONIALS
PAY YOUR ORDER ONLINE

TERMS AND CONDITIONS

Terms and conditions are governed by the laws of England and Wales and you hereby consent to the exclusive jurisdiction of the English courts. Each of the clauses of these terms and conditions shall be construed independently of each other and the invalidity of any one part shall not affect the validity of any other.

These terms of Calligraphy Studio are set out to confirm that both parties understand the work/tasks to be carried out, the costs involved, the time scale set for payments and the issues regarding client property. The agreed work to be carried out on the job can be confirmed by email or post. All assignments and client contact details are treated as strictly confidential. Calligraphy studio will never intentionally divulge, disclose or communicate client information.

Your name, address, email address, and order history will be stored by Calligraphy studio. We reserve the right to contact you by email on matters concerning your orders. We reserve the right to show images of all our work online, in our promotional literature and in press features.

The Calligraphy studio has used all reasonable endeavors to ensure that information provided through this website is accurate. However we accept no liability for any inaccuracies, errors or omissions through technical or other reasons. We reserve the right at any time and without prior notice to change these terms and conditions and to make changes and corrections in the website. With using the website following any such change you will be deemed to have accepted such change.

Charging Calligraphy Studio's standard hourly rates apply to tasks carried out from client premises. The hourly rate is billed in increments of 1hour, with time rounded up to the nearest hour plus calligraphy work. All travel costs and all other expenses will be charged separately. Some examples can be produced free of charge if that mentioned by the Studio. Any time taken carrying out work experimentally at the client's request, or discussing an assignment in detail shall be charged at the standard hourly rate. Prices are determined by reference to Calligraphy studio price list quoted on the Charging Calligraphy Studio's standard hourly rates apply to tasks carried website, which we can change at any time and without notice in the case of an error. Emailing and internet research incur no telephone charges. Please contact Calligraphy Studio if you have any queries regarding pricing.

Estimates
A confirmation accepting the terms and conditions are required before any work can commence. Estimates are provided on request. The Studio's calligraphy fee structure ensures that clients only pay for the writing (plus any expenses). There is a minimum charge for one hour of calligraphy work. Therefore, estimates as opposed to quotations are provided. If the client's original requirements change, we reserve the right to amend the original estimate.

Email attachment
Due to computer viruses, all incoming emails will be scanned. However, we may still not open unsolicited attachments to emails or emails that look suspicious by being from an unrecognized sender, have no subject heading or contain no message alongside an attachment.

Invoices
Payment terms are 30 days from date of invoice. Minimum invoice amount is for one hour at the standard hourly rate. Invoices are included with returned work or sent by email. (Clients must ensure they have provided a valid email address that is checked regularly). Should work be suspended or delayed through any default of the customer, Calligraphy studio shall be entitled to payment for the work carried out and expenses incurred. Additional items added after your order has been dispatched will incur an administration fee of £5 in addition to the cost of the item. The calligraphy Studio can sometimes offer an express service for urgent items or jobs requiring an exceptionally fast turnaround. These orders will incur a fee of £50 in addition to the cost of the order.

Private commissions must be paid for on completion of the work.

Payment
Payments are by bank transfer, cash or online with a debit or credit card through PayPal (online payments via PayPal will incur an additional 4% charge). We do not accept cheques. You can make a payment using your on-line banking service or pay for your order using your Credit/Debit card online via PayPal. You do not need to be a registered PayPal customer to use the PayPal secure online payment system. Terms and conditions relating to the PayPal facility can be found at www.paypal.co.uk. Delay in payment may incur a minimum statutory late payment charge of £40.00 being added to the debt, along with 12.5% statutory interest charge plus any legal cost incurred, as per "The Late Payment of commercial debts (Interest) Act 1998".

Tax Charges
Calligraphy Studio is not registered for VAT and therefore no tax is payable.

Guarantee
We guarantee your satisfaction. Calligraphy Studio has a policy of 30-day money back guarantee. If a customer is not satisfied with our final work for any reason, there will be a complete refund on return of the work.

Spell checking
Final spell checking of all work supplied is the responsibility of the client. Calligraphy Studio must be notified of any mistakes within 7 days of receipt of completed work. Amendments or alterations, as requested by the client, will be charged at the standard hourly rate. Mistakes generated by the Studio will be corrected free of charge.

Client Responsibility
The accuracy of all data submitted to Calligraphy Studio is the clients responsibility. Additional charges shall be made for any additional alterations/corrections that are required as a result of alterations required by the customer. When style, or layout is left to the Calligraphy Studio’s discretion, any subsequent changes to such style, type or layout required by the customer shall be subject to additional charges on a time and materials basis. Where any additional work of whatever nature is necessary as a result of copy supplied by a customer not being clear and/or legible, the Calligraphy Studio shall be entitled to make additional charges on a time and materials basis to cover such additional

work. Orders can be cancelled at any time up to the completion of the job. However the client will be liable for payment of work that has been carried out up to that point.

Receipt of calligraphy work
You shall examine all items you ordered and received, within 7 days of delivery notify Calligraphy studio in writing of any apparent defect, shortage or damage. In default of such written notification, Calligraphy studio shall be deemed conclusively to have properly performed all obligations in relation to the purchase. In the event of a claim, settlement will be limited to the value of the goods defectively produced and will in no way extend to consequential loss, however caused.

Ownership
Ownership of your order shall not pass to you until payment in full has been received for the price of your order. Until such time as the ownership of items ordered passes to you, Calligraphy Studio shall be entitled to ask you to return your order to us.

Delivery
Calligraphy Studio can organize a same day delivery by courier, greater London area starting at £10.00 Royal Mail postage will be charged at cost obtain dated receipts. We charge extra for packing. Calligraphy Studio accepts no responsibility for calligraphy work lost, damaged or delayed in the post. All orders valued £50.00 and over are posted 'Recorded Delivery'.

Overseas orders
If you are outside the UK, we will ship to all over the world. Payment can only be made by Paypal before delivery. Shipping will be sent 'signed for'.

Recycled packing
Calligraphy Studio recycle packaging received by clients, such as boxes, padded bags, packing materials etc. It is only done with completely clean products and will not affect the items sent in it. Re- using and recycling are standard practice in the studio.

Please Note
Due to the nature of the calligraphy product being individually handmade, slight variations are to be expected. The Customer accepts that no two writing are identical and these variations will not be seen as faulty. Also note we do not insure for actual, timely and safe delivery of calligraphy work although we make every effort to ensure calligraphy work is appropriately packed and protected. If you require your order to be insured please ask and we will advise cost prior to posting.

Copyright
All contents of this website are Copyright © Calligraphy Studio and all rights reserved. You acknowledge that the content of this website includes but not limited to information, text and images which are provided by The Calligraphy studio. You understand, agree and accept that your use of the content of the Calligraphy Studio website shall be governed and constrained by applicable copyright and intellectual property laws. You

may not copy, adapt, modify, reproduce, publish or in any other way exploit any of the content in whole or in part.

Please read carefully, you must agree to these terms and conditions.

Testimonials

Juts a quick note to say that my wife loved the poems. Many thanks for sorting this out at such short notice1.

Regards Andrew

I received the two copies of the Certificate on my return to the office yesterday morning, and we are very pleased with them - thank you so much.
I look forward to working with you again.
Regards Andrew

Thank you once again for your prompt service and excellent work.

Kind regards
Julia

I just wanted to thank you for the lovely piece of work that you did for me.

Kind regards
Priti

I never thanked you for the lovely text and prompt delivery, it looks great.

Best
Anna

Once again thank you for this. The place cards are lovely.

Kindest Regards
Dalene

Thanks again for doing a fantastic job again this year.

Kindest Regards
Saloni

Your Calligraphy arrived today and I am very pleased, very nice job thank you.

Kind regards
John

Many thanks for the poem, it is excellent and my wife loves it.

Kind regards
Lester

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